Lots of users who start using their 1st web hosting account, or change companies, normally have queries about how given operations are performed or have hassles setting up different things, including emails, website settings, etc. For this reason, some hosting providers have compiled documentation with the most common questions and issues so as to help their customers receive info quickly and easily. As a result, the support staff members can devote more time to actual problems that given clients may be facing, since the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily tackle them without having to contact the support team. Having in-depth documentation is vital, especially for new customers without any experience at all, since the web hosting service entails a myriad of functions and many individuals can get confused about what action to take. A good knowledge base can both help you carry out the procedures that you want and find out how the web hosting service functions in general.
Extensive Online Documentation in Shared Hosting
All shared hosting that we’re offering come with an extensive knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you would like to set up a new database, to forward a domain by means of an .htaccess configuration file or to create an email account on your personal computer or mobile phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you wish to check the complete list of articles and get informed about all the features that Hepsia is offering, or simply to read general info about the hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost best to encompass any issue that you could possibly bump into, but in case you do not find what you require, you can always contact us, as our help desk support team representatives are at your service 24/7.