1 hour ticket response
Our team of tech support engineers is dedicated to offering rapid answers to each of your queries. We will review your client support ticket the minute it is received and will reply with a solution within maximum one hour after the tech support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
A Top–Class Client Care Service
Our technical support team representatives possess extensive experience in the shared hosting world and are proficient enough to offer a swift answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the tech support ticket will be forwarded to a programmer or system administrator for additional investigation.
An Easy–to–Navigate Help Section
Integrated into the Web Control Panel is an intuitive Help Center section, which includes a variety of sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site administration articles, check our educational video tutorials or examine our F.A.Q. database.