Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Our team of qualified professionals will do their best to answer to your help enquiries in less than 1 hour. If, however, the trouble you have stumbled upon calls for aid from the Admin =Dept,= we are going to forward the ticket to the technician on shift and will write a comment to tell you.

  • Top quality support service

  • Top–class Tech Assistance Service

  • Our client help team is going to be online for you day and night to to respond to all support demand tickets that you send to us. We offer technical assistance for all packages that are pre–installed on your web server. These include our in–house created Web Control Panel, the preferred Operating System as well as the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Control Panel that is offered with no charge with your VPS provides you with an integrated knowledge base. You can find a range of descriptive how to content articles and a group of step by step video classes that illustrate all the fundamental site control duties. You can gain access to them by clicking on the Help or Video buttons in the top right part of each Control Panel section.